Frequently Asked Questions

How many people are on a typical tour? Each destination is a bit different. We like to limit our programs to 15 persons. Custom programs are determined by the group organizer.

Do your tours include airfare? We can include your airfare on every program we offer. You may use your own frequent flyer points, reserve your own air or join our group departures.

Is travel insurance offered? We offer travel insurance with every group departure. Our carrier is Travelex, you may visit their web site to inquire about the type of coverage offered www.travelex.com. We always recommend travel insurance for all the products we sell; these are uncertain times for everyone.

What is the typical age of your tour participants? The target audience is ages 35 to 65. We encourage all women to travel with us. Ladies under 21 would not find most programs entertaining or enriching.

Where do tours begin? Most programs begin on the first day at the first hotel on the itinerary. We suggest an arrival deadline to allow for hotel check in and to meet your new group of friends. Transportation to the hotels is not included if we do not make your air reservations.

When do I receive my tour confirmation? After receipt of deposit and it is determined we have the minimum number of participants to operate the tour.

How do I make my deposit and final payment? We request deposits by check and signed reservation form sent to Armstrong & Hedges LTD to secure your place. The final payment is often payable by credit card 60-90 days before departure from your home town. Your deposits and final payments are placed in our Client Trust Account at Wells Fargo Bank, Berkeley, California. We are covered by the California TCRC and have a CST# 2054400-40.

Will I need a passport?  A passport is required for travel to every destination outside of the 50 United States. You need a passport for travel to Canada/Mexico and the Caribbean. A Visa may be required and you will be informed with your confirmation packet.

Can I travel on my own?  Certainly, every group departure has a few ladies traveling on their own without a friend or relative. We offer a single supplement assuring you a room of your own. Suggesting roommates is not our policy.

Do you allow smoking?  Smoking is not allowed on any form of transportation to include coaches, trains or planes. Smoking is not allowed in most hotel rooms around the globe. Restaurants in some countries still permit smoking; however we do all possible to be seated away from these sections.

Will I know my fellow travelers before departure?  Included in your final documents is a complete guest list including email addresses for you to make contact in advance of travel if you choose.

When will I meet our escort?  You will be personally met upon your arrival at the airport or your first hotel on your itinerary

When do I receive final documents?  Our policy is to mail them at least 21 days in advance. We require a real address, PO Boxes are not acceptable.

What if I need to cancel after my deposit/final payments have been made?  We offer excellent travel insurance that will cover many different scenarios. Deposits are never refundable once received, unless the tour does not have enough participants.

I have never taken a group tour, how will I fit in?  Our distinct itinerary planning and personal attention will make you feel like you are traveling with new best friends. Women are very quick to make new  friends; and make you feel included. Your escort will make time to spend with each tour participant away from the group. Free time allows you to explore on your own, or with other guests, you choose.

Meals, what do you include?  A full buffet breakfast is always included each day. The itinerary will specify included lunches and dinners. Typically we include wine with dinner. The taxes and gratuities are included for these meals. We can always recommend cafes, bistros or restaurants. The concierge can assist with reservations as well. This allows for everyone to choose the style of dining that suits them, their diet and pocketbook.

How much luggage can I bring?   First, you need to be able to claim your own luggage at the airports. Most carriers allow one piece of checked luggage and one piece of carry-on that fits in the overhead compartment. Often International regulations are different. We include the cost of one (1) piece to be handled by the hotel porters. Complete packing guidelines, weight limits and restrictions are given prior to departure. All over weight luggage is guest responsibility.